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Virtual Workforce: How Disruption Accelerates The Pace of Change

December 2, 2020 @ 8:30 am - 10:00 am

This workshop focuses on the dramatic acceleration of the implementation of virtual care in the workforce as a response to the pandemic. Up until recently, working from home or virtual workforce has seen a slow adoption approach. However, with the pandemic, the perceived barriers (HR policies, hardware needs, internet access, etc) were addressed almost immediately by necessity.

Although there are benefits of remote work, some challenges remain such as the culture of the organization, staff engagement, measurement of productivity, and work-life balance.

During this course you will learn about :

  • The Implementation of challenges and benefits of remote work
  • Limitations/opportunities for improvement and forward-looking perspective
  • Changing communication methods (texts, emails, increased volume, lack of emotion in written methods)
  • Update of stigma around working from home and staff eligible to work from home
  • Trying to maintain employee engagement and wellbeing
  • Onboarding new staff into a virtual workforce
  • Communication with staff and patients and encroachment upon personal life
  • The financial impact of remote working
  • Leadership changes, reorganization due to pandemic

Facilitator:  Don Beery, MBA, Managing Director, Patina Solutions Group

Don Beery is Senior Managing Director with Patina Solutions Group, a non-traditional consultancy specializing in outcome-driven solutions for complex issues in Healthcare across Operations, Revenue Cycle, Technology, Interim Leadership, and Executive Placement. Don leads the Michigan business as part of Patina’s 11 offices across the U.S. Patina’s clients have learned to lean on him as a trusted business partner and someone who keeps client needs and project objectives at the forefront.

Andrea Ferrario, MSA, Senior Director of Human Resources, Ascension Michigan

Andrea Ferrario is a dynamic, inspiring, and results-oriented Human Resource leader with over 25 years of experience in the healthcare industry. She is currently serving as the Senior Director of Human

Resources for Ascension Michigan where she is leading HR strategy at the highest levels of the Michigan market. An integral part of the Executive team, she brings extensive experience in all areas of Human Resource work with an emphasis on strategic decision making, effective change management practices, and thought partnering to drive results for the business.

Chris Holda, JD, MBA, PMP, Chief Technology Officer, Sparrow Health System

As the CTO of Sparrow Health System, Chris has over 20 years of IT management experience, primarily within healthcare.  He has extensive IT experience, including building and managing both large and small teams in dynamic work environments.  He has spent time working in both hospital and ambulatory settings to help optimize their technology investments.  A strategic and operational leader with “hands-on” technical experience, Chris has his undergraduate degree from the University of Georgia as well as his MBA and Law Degree from Wayne State University.   

Peter Karadjoff, FACHE, Senior Vice President of Performance Excellence, Trinity Health 

Karadjoff is responsible for all aspects of performance excellence including the system-wide implementation of the Trinity Health Leadership System, a standardized, metrics-focused, and visual methodology for aligning system colleagues and their efforts across 22 states with the organization’s strategic aims.

Most recently, Karadjoff served as the interim president for Henry Ford Wyandotte Hospital, in Wyandotte, Michigan. As a health care leader for 33 years, he served as a hospital president and CEO for 13 years, including nine years as president and CEO of St. Joseph Mercy Port Huron when it was a member of Trinity Health.


$25 MCACHE Member 

$35 Non-Member

$10 Student

This webinar is eligible for 1.5 ACHE face-to-face credits. You must attend the webinar to get F2F credits; listening to the recording does not count towards F2F credits.

Registering for this program is a two-step process.

1) Purchase a ticket through Constant Contact


2) You must register on the ACHE platform to complete your registration in order to have access to the login credentials for the December 2 program. There is no additional cost associated with this second step.



There will be no refunds after November 25, 2020, at 11:59 p.m. EDT.

Registration closes on November 30, 2020, and is limited to 50 participants per ACHE guidelines.



December 2, 2020
8:30 am - 10:00 am